Privacy Policy

Privacy policy 

This privacy policy (" privacy policy ") explained our from personal visit our website (each web site, "site") to collect the types of information or the use of mobile applications we publish this privacy policy (each, a "application") or otherwise by phone (" offline "service, and all the websites and applications," service "or" services ") alone offline contact us, and we how to store, use, disclosure and protection of such information.By using or accessing our services, you agree to the collection, storage, use and disclosure of the information described in this privacy policy.


What information do we collect 


The information you gave us 

We use our services to collect and maintain information that you may provide to us, including shipping address, billing address, credit card information, phone number, email address and purchase/return/exchange data.For example, when you set up an account and/or conduct online shopping, the system will require you to provide information that is convenient for transactions, such as contact and payment information;When you participate in our competition, raffle or other promotional activities, you may be asked to provide the information required to complete the promotion;When you post comments or other content on BBS (for example, product reviews, q&a BBS) of our service, any content you publish and visitors to our service can use it;When you publish information about us on third-party social media platforms (each "social media service"), we can collect such information through integration with social media service providers.When you contact our customer service representative, we will collect additional information you provide to our representative.We also collect information about your pet, including name, breed, gender, date of birth, weight, veterinary information and photos.


Automatic information collection 


When you visit our service or view our advertisement, we will use technology to automatically collect other information about you.See cookies and interest-based ads below.This information helps our online services function properly and supports our customer marketing and analytics efforts.The information including but not limited to, equipment type, browser information, operating system, information equipment IP, equipment information, IP address, and mobile equipment identifier, software version, phone models, the phone operating system, operator information, location, date, time, stay time, recommended sites and access to specific pages and you to our online service to take other measures.


Information collected from other sources 


We receive information about you from other sources to help us correct or supplement our records, improve the personalized quality of our services, and prevent or detect fraud.We may use information consistent with this privacy policy.


Information gathered through social media services 


You can access our services through social media services.If you log into our services through social media services, you allow us to access, store and use any information that you allow applicable social media services to share with us based on your privacy Settings in applicable social media services.When using our services in social media services, social media service providers will be able to collect your information.We can also place tags and other data collection mechanisms on our services through social media services, through which they can collect information about our services and their usage across multiple devices (such as your smartphone and computer) for us and such social media services.We are not responsible for the privacy practices or content of applicable social media services.We recommend that you use the applicable social media service to view and adjust your privacy Settings as necessary before logging into our online service with the applicable social media service.Information we receive from social media services is stored and used by us in accordance with this privacy policy.


How do we use your information 

We use, process and disclose information we collect for commercial purposes, including:


Answer your questions and requests 


We use your information to assist you in your transactions, such as fulfilling your orders and ensuring the correct delivery of your products, as well as managing promotional activities, such as sweepings and contests, and responding to your comments, comments or other feedback.


Communicate with your account 


We may contact you to inform you of any changes to this privacy policy, our terms of use or our services, products and programs.We may also tell you about the problem with the order or whether there is a recall.


Improve our products and services 


We may use your information to improve our website, apply our products and services, including personalize our service products to meet your needs.


View website and application trends and customer interests 

We may use your information to customize your experience.We may collect and link information about your activities and interactions on a variety of devices so that we can provide you with a consistent experience across devices.We may also combine information you receive from us with information we receive about you from third parties or public sources to assess trends and interests.


Improve marketing communications 


We may send you promotional or promotional information via regular mail, email or other electronic channels, including advertisements on social media services.We may use information, including information gathered through different online services and from various devices you may use, to provide marketing communications based on your interests.


Promote our products or services 


If you complete product reviews or other feedback or provide any images of your pets, we may use your submission for commercial purposes to promote our products and services


Other USES we may disclose 


We may also use your information with your consent and as permitted or required by law.


The information we disclose 

MYSTICBAGSPRO will not rent, sell, trade or disclose your information to any third party unrelated to you, except as provided in this privacy policy.We may share your information in limited circumstances, such as conducting business as required by law or with your consent, including:

Associated companies 

We may share your information with our affiliates for business, operational, promotional, marketing or other purposes consistent with this privacy policy.

Third-party service provider 

We may disclose the information we have collected about you to our third party contractors and partners to understand their performance services or other activities in support of our services and/or our business, or they may complete or confirm a transaction or a series of transactions on our behalf.Examples you have worked with us include third parties who can fulfill orders, deliver packages, send emails and/or emails, analyze data, provide marketing research and assistance, process credit card payments and provide customer service.Except for providing services to us, these contractors and partners shall not use any information identifying you in any way (excluding any summary or otherwise reasonably identified information).

Business transfer 

As part of the merger, acquisition or other sale or transfer of any asset or business of MYSTICBAGSPRO, we may disclose, transfer or transfer the information we have collected about you to our affiliates or to one or more third parties.In the event of our bankruptcy, bankruptcy, reorganization, bankruptcy or transfer of the interests of creditors, or the general application of laws or equity principles affecting the rights of creditors, we may transfer your data to heirs or third parties to purchase assets arising out of such circumstances.In such transactions, customer information is usually one of the transferred business assets, but is still subject to any pre-existing privacy policy commitments.

Protection etc 

We may disclose your information to the government or other third parties to comply with laws, applicable regulations, governmental and quasi-governmental requirements, court orders, subpoenas and other legal procedures.If necessary, we may also disclose information to third parties to (I) enforce any terms of use of our services or investigate any possible violations thereof, (ii) detect, prevent or otherwise resolve fraud, security or technical problems, and (iii) protect our services from damage;(iv) protect the rights, property or safety of our users or others.


Third-party websites 

For the convenience of our visitors, our services may contain links to multiple sites that we believe can provide useful information.The policies and procedures we describe here do not apply to these sites.MYSTICBAGSPRO is not responsible for the privacy practices of third parties, whether connected to or otherwise connected to our services.


COOKIES and interest-based advertising 

The tracking tool we use.We and our service providers collect information about users over time and across different websites and devices through the use of tracking tools (including cookies, network beacons, device identifiers and other online information collection tools (collectively referred to as "cookies").Although cookies we use may change from time to time, we use cookies for the same purpose, including:

· if you are a registered account holder. Please verify your account and store your passwords;

Supervise my service performance;

In detail, you and I are interactive approach;

·Personalize your experience on our website, apps, and social media services;

Optimize and define my network and application procedures;

The production products are recommended and provided to me to provide relevant services to my people.

The effect of personalized advertising;

· seeking analysis and research to help us improve our services and products;

· to better understand our visitors to the site and application users and their respective interests, including understand your online activities across the equipment.


Interest-based advertising 


We and our service providers use cookies to understand the ads you see, the ads you click on, and other actions you perform on our website, applications, and other sites.This enables us to provide you with more useful and relevant advertising on sites owned and operated by MYSTICBAGSPRO, as well as on non-affiliated sites.Interest-based advertising (sometimes referred to as personalized or targeted advertising) will show you services based on purchase information from our website or application, visit websites containing our content or advertisements, interact with our tools or use our payment information.In providing interest-based advertising, we follow the online behavioral advertising discipline developed by the digital advertising alliance (DAA) (marketing, online advertising and consumer advocacy organization alliance).See"

Third-party advertising management partners can help us display customized content according to the interests of customers and provide interest-based advertising on our behalf.We do not provide any personal information to advertisers or to third-party websites that display ads targeted at our users' interests.However, advertisers and other third parties (including advertising networks, advertising service companies and other service providers they may use) may collect information about your browsing activities on our website through cookies to display ads targeted at users' interests.In addition, some third parties may provide us with information about you from offline and online sources (such as websites where you display advertising or demographic information), which we may use to provide you with more relevant and practical advertisements.

Advertisers or agencies that work on their behalf sometimes use technology to place ads displayed on our site directly in your browser.When this happens, they will automatically receive your IP address and they may also use cookies to measure the effectiveness of the AD and personalize the content.We have no right to access or control cookies or other functions that may be used by advertisers and third party websites, and our privacy policy does not cover the information practices of these advertisers and third party websites.For more information about their privacy practices, please contact them directly.


Advertising preferences and exits 


Cookies: most browsers have a "help" feature that tells you how to prevent the browser from accepting new cookies, how to let the browser notify you when it receives a new Cookie, or how to disable cookies completely.If you set your browser to restrict or remove cookies or otherwise prevent us from using cookies, some site features may not be available or functioning properly.Cookies may not be under your device's control.If you want to prevent cookies on our application, you need to remove the application from the mobile device.

Email marketing opt-out: if you wish to opt out of any marketing email correspondence, you may contact our customer service representative at the following telephone number or email address.You can also follow our unsubscribe and unsubscribe instructions in our promotional email.Please note that deleting user information from our database or "opt-out" does not stop marketing or promoting content generated for distribution or waiting in line to be transmitted to you before we implement your request.Upon receipt of your request, we will take reasonable steps to delete your information.If you opt out of marketing communications, you will continue to receive transaction communications, such as email or text notifications about the status of your order, recall information, and other administrative information.Your information will remain in our database but will be marked inactive, so you will not receive our marketing materials.


Data security 

We implement reasonable management, technical and physical protection measures aimed at protecting the information we collect.However, no information system is 100% secure, so we cannot guarantee the absolute security of your information.

Data retention 

As long as we believe there are business, legal or security reasons, we may retain your data even if you are no longer an active customer.

How to update information

You may contact us at the email address indicated at the end of the privacy policy below, or modify your information and preferences on the pages "your account" and "personal data and password" to correct or update information about you collected through our services.Upon receipt of your request, we will take reasonable steps to update or correct your information.

The application of law 

By choosing to access our services, you agree that any privacy disputes or provisions contained in this privacy policy will be governed by the laws of Florida, regardless of the choice of law or conflict of laws principles, and will be bound by the dispute resolution provisions contained in the terms of use applicable to the services.You also agree to abide by any limitation of damages contained in the terms of use of our services.

The inquiry 

If you have any questions about this privacy policy, you can use the following information to contact us.




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